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Case study

KCB digital marketing capability programme

Build practical understanding of digital marketing planning, engagement and return on investment.

Client
KCB Bank
Sector
Financial services
Practice
Leadership, Learning & Capability Development
BSD unit
BrandQuad Africa
Published year
2020
KCB professionals taking part in a BSD digital marketing programme
01

The challenge

Build practical understanding of digital marketing planning, engagement and return on investment.

02

BSD's role

BrandQuad delivered an applied learning programme for marketing and business teams.

03

Strategic approach

The engagement connected audience and stakeholder context to a clear communication or capability response. Delivery focused on the published assignment rather than retrospective claims that cannot be substantiated.

04

Execution

BSD coordinated the relevant advisory, communication, creative or learning inputs and translated the agreed direction into practical materials and engagement activity.

05

Strategic value delivered

Training and capacity-building delivered, with stronger awareness of digital planning and online ROI.

No unsupported quantitative performance result is claimed.

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